Subaru Changes at Dorset Sports Cars
Our Subaru customers will have noticed that we are no longer a franchised Subaru dealer, and we’d like to explain what this means for you.
Firstly, we’d like to reassure our Subaru customers that we are still more than happy to look after the servicing of your car. The same factory-trained technicians, tooling and diagnostic equipment are available to ensure your car is kept in top condition. We will still use genuine Subaru parts and approved lubricants.
However, there are some changes to the service we can offer.
Service Record, Warranty & Recalls
It is no longer possible for us to update your electronic service record. However, we do provide you with suitable documentation so that you are able to keep your service history file up-to-date. Your car will be serviced to the manufacturer’s schedule and genuine parts and approved lubricants will be used to protect your Subaru warranty.
Subaru Warranty & Recalls
We are no longer able to provide repairs under the Subaru warranty program. If your car has developed a fault within the Subaru warranty period please contact Subaru UK or one of their franchised dealers to attend to your problem.
Similarly, we are unable to take remedial action that may be required due to a manufacturer recall. Normally Subaru will contact you with information about the recall and how it can be addressed.
While we are no longer selling new Subaru cars, we intend to offer a selection of the more popular used models from the range. These are likely to include Forester and Outback models. We still believe that particular models offer exceptional value, longevity and reliability and we intend to offer select used examples to our customers.
Used Subaru will now be advertised on this website alongside our sports and prestige brands.
We’d like to thank our Subaru customers who have remained loyal to Dorset Sports Cars during our association with the Subaru brand as a franchised dealer. We hope we have provided the service you expected and you remain happy with your car. Please don’t hesitate to contact us about your servicing or out of Subaru warranty repairs; we’ll be delighted to look after you.
Posted by Dorset Sports Cars
on September 7, 2021